Refund & Cancellation Policy

Paid subscriptions are billed in advance for the billing period you select, at the price shown for your plan on the Pricing page at the time you subscribe. By subscribing to a paid plan, you authorize SmartTrade AI to charge the applicable fee at the start of each billing period until you cancel.

You can cancel your subscription at any time from Settings. Cancelling stops future billing — it does not end your current paid period early, and no partial-period charge is created by cancelling mid-cycle.

After cancelling, you keep full access to your plan's features until the end of the billing period you already paid for. At the end of that period, your account automatically reverts to the Free plan rather than being suspended.

Payments already made are non-refundable, including for partial billing periods, except where required by applicable law. We don't currently offer prorated or partial refunds for early cancellation. If you're unsure whether a paid plan is right for you, the Free plan is always available to evaluate the platform's core features before subscribing.

If a renewal payment fails, we may retry the charge or downgrade your account to the Free plan rather than leaving a paid feature set active without payment. If you believe you were charged in error — for example, a duplicate or incorrect charge — contact support@smarttradeai.online and we'll investigate.

This policy may be updated as the product and its pricing evolve. Any change will apply to billing periods starting after the change takes effect, not retroactively.